Visiting Policy
We know family members and loved ones play a key role in supporting and comforting those who are sick and ill. As we seek to manage the current status of COVID-19, we are again, making changes to our Visitor Policy for the health and safety of our patients and employees.
Policy Provisions:
- A support person, necessary for a patient to receive quality care, is always allowed to visit.
- Entrances into the hospital and clinics are restricted, and everyone who enters will be asked the purpose of their visit.
- All visitors are screened for COVID-19 symptoms at the main hospital entrance or at the clinic entrance.
- Only ADA covered service animals and approved therapy animals are permitted to enter the facility.
- All visitors must wear a procedural mask, which covers their face and nose, for the entirety of their visit.
- Staff should encourage visitors to clean their hands upon every entry/exit.
- Visitors are allowed to visit the Copley cafeteria.
- Exceptions to this policy may be made based on extenuating circumstances.
- Visitation is allowed between 9:00 AM and 6:30 PM.
Policy:
Inpatient /Acute Care and Emergency Department:
Medical Surgical Unit:
- Patients are allowed two visitors at a time.
- Pediatric patients are allowed visitation outside of visitation hours.
Patients in End of Life Care:
- The care team will manage decisions on visitation on a case by case basis.
The Birthing Center:
- Patients are allowed one consistent visitor and one additional visitor at a time.
- Doulas are considered part of the patient’s care team.
Emergency Department:
- Patients are allowed one consistent visitor at a time.
- Exceptions will be managed on a case-by-case basis by the care team.
Outpatient Clinics, Lab, Radiology, Rehabilitation Services:
- Patients are allowed one consistent visitor at a time.
Infusion:
- Visitation is not allowed at this time unless it is a support person who is necessary for a patient to receive quality care.
- Pediatric patients: are allowed one consistent visitor at a time.
Peri-Operative (Surgical):
- Patients are allowed one consistent visitor in all peri-op areas.
- Pediatric patients: Allowed two consistent visitors in all peri-op areas.
- Exceptions will be managed on a case-by-case basis by the care team.