For Vendors

Welcome to Copley Hospital

At Copley, we are dedicated to meeting the healthcare needs of the people we serve. Our promise is to care for them with competence and compassion by providing quality service with a personal touch.

We commit to providing that care in a cost-effective manner.

We appreciate your interest in providing products, services or equipment to our hospital. Healthcare is an ever-evolving business and we see your role as a sales representative as one of helping us stay current with changes and best practices.

In order to discharge this responsibility effectively, these guidelines have been established for mutual understanding and accountability.

By following our vendor guidelines, you can help us meet our commitment, allowing us to provide you with an open and competitive opportunity.

Contact Information

The Materials Management/Purchasing Department is the initial point of contact for all sales representatives.

Call our Purchasing Agent: 802.888.8307
Mon – Fri 7:00 am – 4:30 pm


2nd floor of the Hospital, by the Cafeteria
528 Washington Highway
Morrisville, VT 05661

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Unauthorized soliciting is strictly prohibited.

Direct contact with physicians or departmental staff without prior authorization from Materials Management is strictly prohibited.

Building Pass

Making an appointment in advance is required and you must have your appointment validated by Materials Management, who will also issue you a building pass.

This pass allows sales representatives to visit only the individual and department named and is valid for one day only.

Representatives conducting in-services are restricted to the time, date and area stated on the pass.

Anyone found in violation of these policies will be asked to leave immediately and may be barred from future visits.

Catalogs & Price Lists

We request your help in keeping our catalog files current and our prices accurate. Please leave your business cards, catalogs and price lists with our purchasing agent.

Cell Phones and Mobile Devices

Cell phones and mobile devices may be used only within the Materials Management area designated for vendors.

Status of Open Orders

We ask that you routinely review the status of our open orders with your firm.

No merchandise may be shipped in, nor any service performed, without an authorized Purchase Order (PO). The PO number must appear on all delivery slips and invoices. All orders are understood to be FOB Hospital unless agreed otherwise – in advance.

Compliance Program and Code of Conduct

A copy of Copley’s Code of Conduct has been sent to the corporate headquarters of current vendors. This code outlines the behavior we expect of our employees and vendors. If you have not read a copy of our Code of Conduct, please request one from Materials Management, as you and your company are held to these standards at all times. You will be asked to sign a document, stating your agreement to abide by Copley’s Code of Conduct and all pertinent regulations including HIPAA.

It is against Copley policy for any employee to accept gratuities, premiums or incentives. We prefer that incentives be expressed in terms of quality, service and price.

Group Purchasing

Copley actively uses group purchasing. We support the Novation and Amerinet Purchasing Group contracts. As a member of both groups, our procurement practices are directed towards their goals, both in committed vendors and products.


Invoices should be sent to the address listed below. Invoices should have a valid purchase order number, as applicable, on all copies.

Copley Health Systems
ATTN: Accounts Payable
528 Washington Highway
Morrisville, VT 05661


Please use the visitor’s parking lot, located next to the Main Entrance.