For Patients + Visitors

Let Copley meet your needs and exceed your expectations.

We’ve put together a few resources to help you find your way around the hospital, prepare for surgery, visit a clinic, or stay overnight. At Copley, we do our best to make you and your family as comfortable as possible.

We hope these resources will help you benefit from Copley’s services and resources to the fullest extent possible as we strive to treat each patient.

With Respect + With Expertise + With Compassion

We will do our best to make you and your family as comfortable as possible. Please don’t hesitate to ask us questions, provide feedback, or share your concerns or compliments.

It is our privilege to be your health care provider. Thank you for choosing Copley!

Admission + Registration

When arriving at Copley Hospital your first stop, unless it is an emergency, should always be at Patient Registration which is located on the right of the Main Lobby.

Please arrive 15 minutes before your scheduled appointment.

Patient Registration

Hours: 7:00 AM – 4:00 PM, Monday – Friday

After hours, please register in the Emergency Department.

Learn more about preparing for your appointment or hospital stay.

Emergency Visit Registration

For emergency visits, please register in the Emergency Department which is located on the left of the Main Lobby.

When registering for an appointment or emergency visit, please let us know if you have special needs – such as needing a wheelchair or an interpreter.

Visiting Hours

We know family members and loved ones play a key role in supporting and comforting those who are sick and ill. As we seek to manage the current status of COVID-19, we are again, making changes to our Visitor Policy for the health and safety of our patients and employees.

Read our full Visiting Policy.

Copley is a Smoke-Free Campus


Copley Hospital has an excellent reputation for providing outstanding meals. Our nutritional services team provides meals prepared according to your doctor’s orders. Our Cafeteria is open to visitors.

The Cafeteria Is Open Daily:
  • Breakfast: 6:30 AM – 10:00 AM
  • Lunch: 11:30 AM – 1:30 PM
  • Dinner: 4:00 PM – 6:00 PM

Drinks, snacks, fruit, soup and salad are available throughout the afternoon. Prices are very reasonable.

Wireless Access

For your convenience WiFi access to a public network is available throughout the hospital, including in patients’ rooms on the Medical/Surgical unit.

Use of cell phones is allowed, but it is restricted in some areas, including Surgical Services.

Please be respectful of the people around you when using your cell phone or mobile device.

Gift Shop

Located in the main lobby of the hospital, Copley’s Gift Shop features a variety of gift items including stuffed animals, cards, baby clothing, jewelry, Vermont crafts, stamps and stationery, candy, and so much more. Managed by the Copley Hospital Auxiliary, the Gift Shop is staffed by volunteers, and proceeds from all sales benefit the hospital.

Stop by and shop, or call and have a gift delivered to an inpatient.

  • Phone: 802.888.8229
  • Hours: Monday – Friday 11:00 AM – 2:00 PM
  • Closed Saturday and Sunday

Second Chance Thrift Store

Operated by the Copley Hospital Auxiliary, Second Chance Thrift Store sells clothing for women, children and men; home goods, and more. The volunteer staff is friendly and helpful.  Proceeds from the store benefit Copley Hospital.