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Assistance ProgramsBill Insurance

Copley Hospital is committed to providing quality health care to everyone in need, regardless of their ability to pay. We never turn anyone away from our emergency room, or other medically necessary services, due to their inability to pay or ineligibility for financial or government assistance.

If payment of your medical bills create a financial hardship for you, our Financial Counselors may be able to help.

Contact a Copley Patient Financial Counselor at 802-888-8336

Monday through Friday, 8:00am-4:30pm

Your call and all personal and financial information shared with the counselor are kept confidential.

Copley’s Patient Financial Counselors can help you:

  • Obtain estimated charges for services provided by the hospital
  • Review and apply for a variety of state-sponsored programs
  • Apply for Copley’s Financial Assistance Program
  • Work with you to set up a personal payment plan

Copley’s Patient Financial Counselor can assist you in filling out applications and help you get the answers you need.

Copley’s Financial Assistance Program

Copley Hospital’s Financial Assistance Program offers discounted or free care for those in need of essential healthcare services and are uninsured, underinsured, ineligible for a government program, or otherwise unable to pay their medical bills.

Eligibility for and the level of assistance awarded under Copley’s Financial Assistance Program is determined based on household income and assets, with limitations on coverage for patients that are not residents of Vermont. For more detailed information on eligibility requirements, contact a Patient Financial Counselor or refer to the Financial Assistance Program Summary.

To be considered for Copley’s Financial Assistance Program, you or your legal representative must complete a confidential Financial Assistance Application and return it, along with all of the required supporting documentation, to:

Copley Hospital Patient Financial Services

Attn:  Financial Counseling

528 Washington Highway

Morrisville, VT 05661

You can download an application below, or call 802-888-8336 to receive an application in the mail. Applications are also available at any registration desk in the hospital and hospital-owned physician practices. You may also pick one up in our Patient Financial Services (Billing) department, located on the 2nd floor of the Health Center Building, adjacent to the Hospital, Suite 2400.

Vermont Health Connect

Vermont Health Connect is the state-sponsored health insurance marketplace/exchange set up under the Federal Patient Protection and Affordable Care Act. It is a website where you can compare health plans and select one that fits your needs and your budget. Financial Assistance, or subsidy, is available for most Vermonters who buy a health plan through Vermont Health Connect.

Vermont Health Connect is for:

  • Vermonters without health insurance
  • Vermonters who purchase health insurance for themselves
  • Vermonters who qualify for Medicaid or Dr. Dynasaur, whether or not they are also offered insurance from their employer(s)
  • Vermonters who are offered “unaffordable” coverage by their employer(s)

Every plan offers the same basic services. This includes check-ups, emergency care, mental health services, and prescriptions. Side-by-side, easy-to-understand comparisons of each plan’s costs and benefits will be available on the website. Information on tax credits and public programs, such as Dr. Dynasaur and Medicaid are also available.

To learn more or to enroll, go to VermontHealthConnect or call (855) 899-9600 (toll free).  Also, Copley’s Financial Counselors can help you navigate the Vermont Health Connect marketplace and provide support for you during the enrollment process. We have a Certified Application Counselor (CAC) available by appointment to assist you.

You will need to have with you

  • Social security # of all family members
  • Pay stubs from employment if applicable
  • Adjusted gross income tax- financial information

Government Assistance Programs

Copley’s Financial Counselors can help you apply for other government assistance programs, including:

  • Green Mountain Care
  • Ladies First
  • 3SquaresVT (formerly food stamps)
  • Vermont WIC
  • Other Programs such as the Vermont Agency of Human Services, Department for Children and Families, and other benefit programs.

Other Helpful Resources include The Central Vermont Council on Aging (CVCOA), one of the five Area Agencies on Aging serving seniors and their families in the state. The CVCOA works closely with the Vermont Department of Disabilities, Aging, and Independent Living (DIAL) to provide services authorized by the Federal Older Americans Act and collaborates with other service providers to help develop and coordinate a comprehensive system that helps promote senior independence. You can reach the Senior Helpline at 1-800-642-5119.