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Reduce Health Care Costs By Making The Right Call

August 8, 2013

Morrisville – One way to keep the cost of health care down is to use the Emergency Room only for urgent or immediate health care needs. Patients with non-emergency conditions should first call their primary care physician’s office. Copley Hospital and area primary care physicians participating in the Blueprint for Health program encourage you to “Make the Right Call.” They have distributed a poster providing examples on when you should call your doctor and when you should go to the Emergency Room.

You should call your primary care physician for:

  • Common illnesses: fever, flu, sore throat, coughs
  • Problems that need care, but are not life-threatening or causing you immediate harm: asthma, infections, injuries, sprains, vomiting
  • Check-ups and vaccinations
  • Chronic or long-term conditions or illnesses

Go to the Emergency Room:

  • when bleeding won’t stop
  • when breathing is very hard
  • after a serious accident
  • after a convulsion that lasts more than three minutes
  • if you are risking your health if you don’t get help

Call 9-1-1:

  • if you have symptoms of a heart attack (chest pain, sweating, shortness of breath, nausea or vomiting, dizziness)

Another Blueprint initiative has focused on connecting Emergency Department patients with a Blueprint Care Coordinator for help in getting a primary care provider. Since the initiative began in September 2012, Copley Hospital has referred more than 300 patients to a Care Coordinator. According to Blueprint officials, 70% of those referred completed an appointment with a primary care physician.